1. Status of This Notice and Controller Details
Paragon Privacy is a sole-trader business providing privacy and data-protection support through this website, which uses the Paragon Privacy Group brand. The sole proprietor is responsible for determining how personal information is used. The proprietor's full legal name and business address have not yet been supplied for this notice and remain to be confirmed.
For privacy questions and requests, contact [email protected]. This notice remains interim until the outstanding controller, provider, international-transfer, and retention details have been confirmed.
2. Forms and Information We Process
When you use the contact form, we process your name, email address, company, telephone number if supplied, enquiry type, and message. When you request a consultation, we process your name, email address, company, telephone number if supplied, service interest, company-size range, preferred date and time if supplied, and any message.
Form submissions are recorded in the website's application database. The application also sends the submitted details in a notification to the project owner so that the enquiry or booking can be reviewed. Please do not include special-category, confidential, or unnecessary personal data in a website form.
3. Purposes and Lawful Bases
We use form data to respond to an enquiry, arrange a requested consultation, assess whether a service discussion is relevant, and administer a resulting business relationship. The intended lawful basis is our legitimate interest in responding to and managing genuine business enquiries, and, where relevant, taking steps at your request before entering into a contract. The exact lawful-basis assessment will be confirmed with the final controller details before launch.
We do not use a form submission to add you to marketing automatically. Any future marketing use will require its own documented lawful basis and, where required, the appropriate permission.
4. Recipients, Transfers, and Retention
Our access policy limits enquiry handling to the proprietor and specifically authorised people, with service providers processing information as needed to operate the website. Current form data is stored in the website's TiDB Cloud application database and included in a Manus project-owner notification. Website-hosting, database, and notification providers may therefore process the submitted information. The full provider/subprocessor arrangements, actual data locations, and any international-transfer safeguards remain to be verified; we do not claim that all processing takes place in the UK.
For unsuccessful enquiries and unconfirmed consultation requests, our approved rule is to review the information 12 months after the last meaningful contact and delete it when no longer needed, unless a specific documented reason requires longer retention. If an enquiry becomes a client engagement, the relevant client records require a separate, appropriate retention rule. This is an owner-managed review process, not automatic website deletion. Relevant notification and other authorised copies must be considered during review. Deletion from live records does not necessarily remove historical backup copies immediately; provider backup-retention and expiry arrangements remain to be confirmed.
5. Your Rights and Complaints
Subject to applicable law, you may have rights to request access, correction, erasure, restriction, objection, or portability of your personal data. You can also withdraw consent where we rely on it. Our nominated contact for privacy-rights requests is [email protected], although a valid request need not use that address or a specific form of words. We may seek proportionate information to verify identity and will handle requests under the applicable statutory deadlines, including any permitted extension or exception. You may complain to the UK Information Commissioner's Office using the link below. The proprietor's full legal name and business address remain unresolved for this notice.
Make a complaint to the Information Commissioner's Office6. Optional Analytics and Preference Storage
Optional analytics is off unless you actively choose “Accept analytics”. If you opt in, the site loads Umami analytics to help us understand aggregate visits and page use. We store your analytics choice in this browser's local storage and use Umami's documented local-storage disable flag when analytics is rejected or later withdrawn. The preference remains until you change it, clear browser storage, or a new version of the notice requires a fresh choice. Use “Cookie Settings” in the footer to change it at any time. Analytics is not needed to use the website, contact form, or consultation booking.
7. Changes to This Policy
We will update this notice when controller identity, address, processors, transfers, retention schedule, or other material processing details are confirmed. Any revised version will be posted on this website with a new last-updated date.
If you have any questions about this document, please contact us at [email protected]
